Chris came and did a great job of explaining everything to me. He was so helpful and made me feel like the plan was going to solve my mice problem. I really appreciate it as I have had so much anxiety over seeing a mouse in my house, and now I feel so much better after the visit today fro Critter Control!!! I would recommend Chris and Critter Control to anyone with this issue.
Thanks for the great service as usual, Chris!
We had flying squirrels in our attic and the technician Chris could not have been more helpful or professional. He always texted letting us know when he would be arriving and was right on time. He dealt with our problem efficiently, identified the probably point of entry and sealed it off. We did need him to return for a mice issue, again in the attic and he responded quickly.
Very pleased with his service and the way it was handled.
Chris is the BEST! He's was incredibly knowledgeable about what creature(s) was in my attic, knew just what to do and gave great consultative advice on how to fix and avoid issues in the future. I'm so happy to have this problem resolved. Thanks Chris!
Excellent consultation. He was a true professional and really showed that he cared. Will absolutely recommend.
Great job ðŸ‘ðŸ» you did a great job and hopefully nothing more will dive in before cap is replaced. Wishing you and yours a blessed Christmas ðŸŽ„
The technician who came to my house was very thorough and explained the inspection process.
Thank you for your quick response regarding my issue. Everyone was very helpful and answered all of my questions. The process from discovery of a bat in my attic to scheduling and completing the phases of determent and clean up were quick. I'll be recommending you to anyone who mentions they have a critter issue. Thank you!
Chris was and is always professional and courteous. He pinpointed the problem and had it solved in less than an hour. I would never call anyone else. thank you for a job well done
Chris was very thorough with the inspection and provided very clear comments and instructions to fix the problem.
Chris was so professional! Thus far after a few weeks we have not had any critter activity, so whatever treatment Critter Control used was effective. Although it can be a bit costly to have a professional come in, you are assured that they will be able to resolve the problem. They also follow all COVID-19 protocols. I hope we do not have any future reoccurrences but if we do, we will definitely be using Critter Control again. Highly recommend!
Critter control staff, especially Chris and Terry, are "top notch" and the consummate professionals.
Always punctual and thorough.
We hate critters in our house, but love Critter Control! Chris and company are quite professional, respectful and thorough. I highly recommend there services.
Adam was full of knowledge about the critters (mice) that were in the walls. I feel so much better knowing that the problem has been handled by the professionals. Highly recommended!
All of the technicians are professional and pleasant and the office is responsive to any emails or calls. They explain what is to be done also. Thanks Mary
Terrific service visit. Very thorough and complete, and all covered by warranty. Excellent service all around.
Very pleasant, knowledgeable and efficient technician. Glad to have done business with him and you.
Very informative, was able to provide a bunch of great information and guidance on how to solve our issue. Would recommend.
The service we received from Critter Control was outstanding. Chris was extremely professional and knowledgeable regarding the problem we were having with mice. We definitely would recommend Critter Control.
Very professional . He are happy with the service
Thank you very much for the prompt response.
As always, Critter Control is outstanding. Chris is an exceptional technician who has been servicing our home for going on 10 years. Given that our house is 120 years old and with a field stone cellar, you can imagine the significant number of access points for critters. When Chris arrived he knew immediately that our problem was not mice or squirrels as we've always had in the past, but rather, birds were our problem this time. He immediately set out to patch holes, place deterrent devices, seal holes, and make our house secure yet again. We always feel so confident when Chris comes to our home that we never doubt the job is done to perfection, and the price is more than fair for the work done. Thank you Chris for helping us keep our home protected. You're an amazing professional and an all around nice guy. We can't thank you enough!
Chris thoroughly cleaned out the mouse nest in my car's spare tire well and disinfected the tire and all of the tire changing parts. I will be sure to recommend Critter Control to my friends.
Chris was excellent. Thoroughly assessed and identified the problem and provided a plan To resolve our issue.
Thskmyiu ! Great service !
Great service! Minimal mosquitos this summer
Adam was excellent! He was informative and helpful and left me with lots of suggestions and tips.
conscientious, efficient work; pleasant and helpful exchanges of info
Quick and easy service. Terry, the serviceman who came to the house
, was super friendly and a fantastic help.
Very responsive and thorough. Great customer service.
Very timely response, professional people.
Unfortunately, I have needed to call Critter Control many times for various different animal extractions. Wild animals love our house. Every time, I have been impressed with the knowledge of animal behavior that the technicians share with me, and they always have a solution in mind.
I would call no one other than Critter Control. You are all so helpful, knowledgeable and pleasant to work with. I canâ€™t say enough positive things about Terry. He is a true asset to your company. Thank you all!
Chris did a very thorough job checking for squirrels and mice in my garage. He identified the entry point and blocked it up with metal flashing. He is professional, knowledgeable and personable.
Efficient, quick, professional, and friendly. Great job!
Excellent service. Critter Control was easy to contact, and straightforward about what was involved. They came out to deal with the bat issue in my home in a few days, did the work safely and followed up by removing the exit valves. All the workers were very professional at my home and were masked for the Covid issues.
Wonderful service, everyone is extremely helpful, patient and knowledgeable. I would highly recommend.
I would highly recommend Critter Control for your pest inspection, and especially their technician, named Adam.
Thank you Chris! Arrived within time line given and resolved our problem in a professional manner. He was thorough with the inspection and removal of the critter in our chimney, and the follow up inspection of the chimney cap. Chris explained in detail what the issue was and solutions for future protection. I am very happy we contacted Critter Control for our problem and even happier they sent Chris to remedy it!
Great company. All are wonderful to work with and extremely helpful and knowledgeable. Highly recommend.
Terry did a great job and was respectful of our time and circumstances.
Critter Control of Central MA was super responsive via email and phone and very reasonably priced! I would definitely do business with them again.
Took down a hornets nest in a very precarious spot on a tree limb hanging over our pool. Chris was very thoughtful as to how to do it to minimize the amount of spray and debris from the nest that went into the water. As always, on time, very professional, and pleasant to talk to.
Unfortunately, I have needed to call Critter Control many times for different animal problems. I have always been satisfied with my experience. The technicians seem to have a good understanding of animal behavior.
The staff at Critter Control did an exceptional job dealing with our bat problem. They responded quickly to perform the evaluation and implemented the proposed plan 2 days later. All of the technicians were professional, friendly and informative (and sympathetic!) I would highly recommend Critter Control.
Professional .. knowledgeable staff.
Great service! I called as we had a skunk that fell into a deep window well overnight. Cindy was amazing and arranged for Chris to come within 30 minutes to remove the skunk. Chris did a great job and we would not hesitate to recommend Critter Control!
All of the people from Critter Control have been professional and competent. They have been friendly, as well!
Chris was Womderful and was very patient with us as my wife had many questions.
I rate him a 10 plus
Thanks for everything
Kathy and Bill
As always, Cindy was quick to respond to my critter issue and Terry and Chris were very patient and helpful!
Great job capturing the skunks as of day one, your help was well worth it.
As a long time customer I continue to use Critter Control as they are always professional and able to answer all of my questions. The job and work they do has never been problematic and if any follow up work is needed, they have immediately addressed it. Pleasant staff to work with.
Excellent service in an area with very determined snakes.
Excellent Customer Service. I had a dead skunk under my shed and they prioritized me so I didn't have to deal with the stink.
Service was great! Have and will recommend Critter Control to others. Thanks, Terry.
Adam was very knowledgeable and thorough. He was able to answer all my questions and did a great job of finding where the critters were.Adam was also very punctual when coming to the house. Great job
Terry has done a very professional job. Very satisfied!
Critter control always does a great job and in a timely fashion.
Always knowledgeable and friendly. Great to work with.
Chris was very knowledgeable. He explained the issue and what it wouls take to get rid of our bats
Scheduled us right away and gave a great estimate on pricing.
Terry was very thorough in assessing the situation and setting traps to catchthe pst.
Critter Control took care of my squirrel problem quickly and they even connected me with a contractor who will fix the damage for me.
Great job working with Terrance was excellent he was on time and always checked the entire property.
Chris was very responsive and helpful - We really appreciate the service.
Great job by Critter Control to take care of the mama raccoon & babies in our attic. I called on a Thursday and Terry was here by 9:30am Friday to apply a spray that encouraged the mama raccoon to relocate her nest. She moved everyone out by about 10pm. Terry was prompt, courteous, and efficient, and I was very happy he wore a mask & fresh gloves with Covid-19 still in full swing. Overall the job was expensive but worth it. Thanks Terry and Critter Control!
Critter Control is always so responsive, patient, and helpful. Whether it is Cindy on the phone or the techs that come out to the house, everyone has been great. Excellent service in an otherwise unpleasant situation.
Excellent service. Caught the invading groundhog same day traps were put down.
I am truly grateful.
Bat problem solved! We heard them the first night after Chris installed the check valve, then no more. Thank you!
Awesome job. Did the job quickly and efficiently.
Workmen were wonderful. Courteous, polite, helpful, answered all questions. I would recommend company to others. Thank you.
Excellent job - they had to come back several times to trap the raccoon - persistent, pleasant to deal with and got the job done.
I have nothing but positive things to say about my recent experience with Critter Control of Central MA. The receptionist who handled my initial call was extremely polite and professional, and assured me that the bird problem we encountered was very commonplace. Almost immediately she took my information and was able to schedule someone to visit my home--THAT VERY SAME DAY. Much of the same can be said of the gentleman who performed the bird removal; he kindly and thoroughly explained to me the process of how he was going to remove the birds. I'm now sitting in the room closest to where the nest was located, and am enjoying the chirp-less silence. Thank you, Critter Control!
Your service was excellent. The customer service representative and technician were polite, and timely in providing the service. I will use your service again if the need should arise.
The Critter Control Experience went smoothly from the initial phone call, consultation with Chris the Critter Control engineer, who was very good at his job explaining what he was doing and what i should expect thorough the process. They did an excellent job. Very satisfied with the job. Would hire again if the need arises.
Prompt courteous and professional and reasonable
I appreciated the education about what was happening and the plan of action
Prompt service and good communication from the office about the work involved; just a challenge to trap an evasive critter in the backyard; Would definitely call to use the service if needed in the future
Terry was fantastic! Got everything done efficiently. Great to deal with, as always with all of your technicians.
Terry did a great job removing my critters and explaining what further steps were needed to keep them out. Sleeping much better at night without the scratching in the walls. Thank you!
Did great for the warranty call
We want to thank Terry for his work he did removing a squirrel from our garage. Excellent job and we're very happy with the service
We are really glad that we called your company and won't hesitate for a minute if the need should arise again. Terry was a gem, carefully making sure to do an excellent job for us. Cindy was pleasant, reassuring and helpful. Cudos to Critter Control. Thank you so much for your all around excellent communication and service.
Veronica and Allan Smith
ps I clicked on 5 stars, but it only recorded 4!
Chris was timely, informative, courteous, thorough. We appreciate the great service.
Positive experience. Easy to schedule appointment and Chris who came over was knowledgeable and very engaged. They did an inspection for us and the problem we had with mice entering the house seems to be solved. Thanks
Your company did a great job.Thank you!!!
Chris is great to work with, I have him to helped with my rodent problem and itâ€™s been satisfactory!!
Chris was thorough and efficient as usual.
I am giving a five star review on this particular job' due to the kindness of the service and hard working nice guy whom we got the pleasure to know and see his astute dedication to his work and quality of his service!! im praying the critters are gone..lol...and all will be back to normal..........i thank you for your helping us with our little war....and I am grateful i called your company!! thank you again!! mrs. cheryl houde
Terry and Chris are awesome!
Excellent continuing effort.