Chris was very knowledgeable. He explained the issue and what it wouls take to get rid of our bats
Scheduled us right away and gave a great estimate on pricing.
Terry was very thorough in assessing the situation and setting traps to catchthe pst.
Critter Control took care of my squirrel problem quickly and they even connected me with a contractor who will fix the damage for me.
Great job working with Terrance was excellent he was on time and always checked the entire property.
Chris was very responsive and helpful - We really appreciate the service.
Great job by Critter Control to take care of the mama raccoon & babies in our attic. I called on a Thursday and Terry was here by 9:30am Friday to apply a spray that encouraged the mama raccoon to relocate her nest. She moved everyone out by about 10pm. Terry was prompt, courteous, and efficient, and I was very happy he wore a mask & fresh gloves with Covid-19 still in full swing. Overall the job was expensive but worth it. Thanks Terry and Critter Control!
Critter Control is always so responsive, patient, and helpful. Whether it is Cindy on the phone or the techs that come out to the house, everyone has been great. Excellent service in an otherwise unpleasant situation.
Excellent service. Caught the invading groundhog same day traps were put down.
I am truly grateful.
Bat problem solved! We heard them the first night after Chris installed the check valve, then no more. Thank you!
Awesome job. Did the job quickly and efficiently.
Workmen were wonderful. Courteous, polite, helpful, answered all questions. I would recommend company to others. Thank you.
Excellent job - they had to come back several times to trap the raccoon - persistent, pleasant to deal with and got the job done.
I have nothing but positive things to say about my recent experience with Critter Control of Central MA. The receptionist who handled my initial call was extremely polite and professional, and assured me that the bird problem we encountered was very commonplace. Almost immediately she took my information and was able to schedule someone to visit my home--THAT VERY SAME DAY. Much of the same can be said of the gentleman who performed the bird removal; he kindly and thoroughly explained to me the process of how he was going to remove the birds. I'm now sitting in the room closest to where the nest was located, and am enjoying the chirp-less silence. Thank you, Critter Control!
Your service was excellent. The customer service representative and technician were polite, and timely in providing the service. I will use your service again if the need should arise.
The Critter Control Experience went smoothly from the initial phone call, consultation with Chris the Critter Control engineer, who was very good at his job explaining what he was doing and what i should expect thorough the process. They did an excellent job. Very satisfied with the job. Would hire again if the need arises.
Prompt courteous and professional and reasonable
I appreciated the education about what was happening and the plan of action
Prompt service and good communication from the office about the work involved; just a challenge to trap an evasive critter in the backyard; Would definitely call to use the service if needed in the future
Terry was fantastic! Got everything done efficiently. Great to deal with, as always with all of your technicians.
Terry did a great job removing my critters and explaining what further steps were needed to keep them out. Sleeping much better at night without the scratching in the walls. Thank you!
Did great for the warranty call
We want to thank Terry for his work he did removing a squirrel from our garage. Excellent job and we're very happy with the service
We are really glad that we called your company and won't hesitate for a minute if the need should arise again. Terry was a gem, carefully making sure to do an excellent job for us. Cindy was pleasant, reassuring and helpful. Cudos to Critter Control. Thank you so much for your all around excellent communication and service.
Veronica and Allan Smith
ps I clicked on 5 stars, but it only recorded 4!
Chris was timely, informative, courteous, thorough. We appreciate the great service.
Positive experience. Easy to schedule appointment and Chris who came over was knowledgeable and very engaged. They did an inspection for us and the problem we had with mice entering the house seems to be solved. Thanks
Your company did a great job.Thank you!!!
Chris is great to work with, I have him to helped with my rodent problem and itâ€™s been satisfactory!!
Chris was thorough and efficient as usual.
I am giving a five star review on this particular job' due to the kindness of the service and hard working nice guy whom we got the pleasure to know and see his astute dedication to his work and quality of his service!! im praying the critters are gone..lol...and all will be back to normal..........i thank you for your helping us with our little war....and I am grateful i called your company!! thank you again!! mrs. cheryl houde
Terry and Chris are awesome!
Excellent continuing effort.
Chris is always an excellent resource for addressing the issue but also providing information above and beyond that days service call
Chris was knowledgeable and professional
Chris was on schedule and got everything taken care of in record time so I could make my appointment.
We have used Critter Control for over 10 years in 2 homes. Chris knows his stuff and always is a pleasure to work with. We went from having a huge mouse problem to no mouse problem. I would recommend them highly.
Very professional, efficient and knowledgeable.
Many thanks for the quick and prompt service, greatly appreciated.
Chris as usual was very thorough, and explained what he found.
Hopefully will not have any further issues with mice; the inspector was informative and did a thorough inspection (which the previous pest control obviously did not) and he found the logical entry and blocked it. Thank you for your kind and courteous service.
Critter Control did a great job and were thoroughly professional. I would not hesitate to recommend their services to others.
Even though there was a computer glitch with appointment I would recommend critter control. The techs that came out were very professional and helpful. The squirrel in the fireplace was successfully trapped and removed the next day!
I appreciate how prompt you were in responding to my call. Terry was professional, friendly and courteous, explained everything, removed 3 skunks and I will definitely recommend Critter Control to everybody. Thank you.
Great job! Very prompt, polite and professional. I would not hesitate to recommend Critter Control of Central MA to anybody.
Efficient, thorough, and so friendly. Thank you!!!
Chris was well informed and asked really good questions. I wasn't sure how he was going to proceed, since there were many questions as to the type of "critter" we were dealing with. He was thorough, polite and efficient. Great jobâ€”so far. Can't wait to solve the problem completely.
responsive, excellent as always.
We are completely satisfied with Critter Control's elimination of a rat population. Critter Control responded quickly and returned all calls. Adam performed the majority of the visits and was excellent at explaining the process, along with answering our many questions. We knew that it would take a couple months to totally eliminate all the rats but gladly report that they are all gone now. We highly recommend Critical Control.
Excellent job. Great technician. On time and complete.
Very happy with my experience with Critter Control. They took care of a bat problem I had in a barn. Not only were they very professional but their follow up and problem solving were first rate. Very knowledgeable and easy to work with. HIghly recommended.
Critter Control is awesome! They do everything so well and are very informative on what actions we should take to prevent the critters from coming.
Really glad I used you guys!! Chris was fantastic -- took his time and explained everything clearly. Wish we didn't have a contract with another company, but we'll be using you again if needed.
They did a good job! Polite and courteous to my daughter.
Thank you for sending Chris. He was very helpful and satisfied all my concerns.
I found the work provided by Terrance excellent. He listened to my concerns, reviewed the situation, explained his plan, and methodically went about to carry out the plan, addressing the situation, advising possible follow up. All was completed in pleasant interactions. Iâ€™m thankful for the service Terrance provided.
Adam and his associate were outstanding in every conceivable way. They were punctual. efficient. informative and gave 1000% throughout the entire process. Adam explained each and every step in the removal process. He answered every question. The work was extraordinary as was the staff. Cindy I would like to thank as well for overseeing the entire process.
I can not say enough about the quality of the work and the people.
Erminia J Zamarro
Very courteous and professional service
AS always, your techs contacted us immediately upon receipt of the work order and had someone on campus within an hour. Can't ask for better service!
Adam was very professional and did an excellent job. Would recommend Critter Control
No specific comments, just a satisfied customer.
Thanks for coming out to take care of the problem.
great work. thanks Chris.
From the very first phone call (with Cindy) I felt comfortable that I was talking to somebody who knew what she was talking about and what I needed. She was patient and knowledgeable and I was really impressed. When I met with the first Critter Control guy I knew he knew what he was doing and really cared about the work that he was doing and very respectful of the my property. I watched him work with the second person several times over the next week. The professionalism and knowledge they brought to the job was very comforting. I would have no hesitancy whatsoever in recommending Critter Control for any friend who needed anything along these lines. I honestly was extremely impressed. Thank you to everyone I worked with!
So far excellent. Prompt and very competent.
We've had a really great experience and will definitely use your services again whenever we run into an issue.
Adam did an excellent job getting rid of my bird problem.he was very polite and knew what he was doing.i will recommend critter control to anyone who has a critter problem.
Terence was great - very helpful and thorough! Fabulous service over all - great to know I can call you in an emergency for same day service!
very satisfied with your company professionalism D MacLaren
Chris was awesome! He came quickly and did a great job, I really appreciate it.
Completed the job efficiently.
Thorough and very friendly
Great response time. Courteous
friendly and caught 4 woodchucks. Hooray.
Would definitely recommend CC
Terry did an excellent job locating the broken window access into our house, and then trapping the mother and her two kids. He was courteous and very patient with our concerns. We will recommend you to anyone with problems.
Adam was so professional and easy to talk to