Efficient, quick, professional, and friendly. Great job!
Excellent service. Critter Control was easy to contact, and straightforward about what was involved. They came out to deal with the bat issue in my home in a few days, did the work safely and followed up by removing the exit valves. All the workers were very professional at my home and were masked for the Covid issues.
Wonderful service, everyone is extremely helpful, patient and knowledgeable. I would highly recommend.
I would highly recommend Critter Control for your pest inspection, and especially their technician, named Adam.
Thank you Chris! Arrived within time line given and resolved our problem in a professional manner. He was thorough with the inspection and removal of the critter in our chimney, and the follow up inspection of the chimney cap. Chris explained in detail what the issue was and solutions for future protection. I am very happy we contacted Critter Control for our problem and even happier they sent Chris to remedy it!
Great company. All are wonderful to work with and extremely helpful and knowledgeable. Highly recommend.
Terry did a great job and was respectful of our time and circumstances.
Critter Control of Central MA was super responsive via email and phone and very reasonably priced! I would definitely do business with them again.
Took down a hornets nest in a very precarious spot on a tree limb hanging over our pool. Chris was very thoughtful as to how to do it to minimize the amount of spray and debris from the nest that went into the water. As always, on time, very professional, and pleasant to talk to.
Unfortunately, I have needed to call Critter Control many times for different animal problems. I have always been satisfied with my experience. The technicians seem to have a good understanding of animal behavior.
The staff at Critter Control did an exceptional job dealing with our bat problem. They responded quickly to perform the evaluation and implemented the proposed plan 2 days later. All of the technicians were professional, friendly and informative (and sympathetic!) I would highly recommend Critter Control.
Professional .. knowledgeable staff.
Great service! I called as we had a skunk that fell into a deep window well overnight. Cindy was amazing and arranged for Chris to come within 30 minutes to remove the skunk. Chris did a great job and we would not hesitate to recommend Critter Control!
All of the people from Critter Control have been professional and competent. They have been friendly, as well!
Chris was Womderful and was very patient with us as my wife had many questions.
I rate him a 10 plus
Thanks for everything
Kathy and Bill
As always, Cindy was quick to respond to my critter issue and Terry and Chris were very patient and helpful!
Great job capturing the skunks as of day one, your help was well worth it.
As a long time customer I continue to use Critter Control as they are always professional and able to answer all of my questions. The job and work they do has never been problematic and if any follow up work is needed, they have immediately addressed it. Pleasant staff to work with.
Excellent service in an area with very determined snakes.
Excellent Customer Service. I had a dead skunk under my shed and they prioritized me so I didn't have to deal with the stink.
Service was great! Have and will recommend Critter Control to others. Thanks, Terry.
Adam was very knowledgeable and thorough. He was able to answer all my questions and did a great job of finding where the critters were.Adam was also very punctual when coming to the house. Great job
Terry has done a very professional job. Very satisfied!
Critter control always does a great job and in a timely fashion.
Always knowledgeable and friendly. Great to work with.
Chris was very knowledgeable. He explained the issue and what it wouls take to get rid of our bats
Scheduled us right away and gave a great estimate on pricing.
Terry was very thorough in assessing the situation and setting traps to catchthe pst.
Critter Control took care of my squirrel problem quickly and they even connected me with a contractor who will fix the damage for me.
Great job working with Terrance was excellent he was on time and always checked the entire property.
Chris was very responsive and helpful - We really appreciate the service.
Great job by Critter Control to take care of the mama raccoon & babies in our attic. I called on a Thursday and Terry was here by 9:30am Friday to apply a spray that encouraged the mama raccoon to relocate her nest. She moved everyone out by about 10pm. Terry was prompt, courteous, and efficient, and I was very happy he wore a mask & fresh gloves with Covid-19 still in full swing. Overall the job was expensive but worth it. Thanks Terry and Critter Control!
Critter Control is always so responsive, patient, and helpful. Whether it is Cindy on the phone or the techs that come out to the house, everyone has been great. Excellent service in an otherwise unpleasant situation.
Excellent service. Caught the invading groundhog same day traps were put down.
I am truly grateful.
Bat problem solved! We heard them the first night after Chris installed the check valve, then no more. Thank you!
Awesome job. Did the job quickly and efficiently.
Workmen were wonderful. Courteous, polite, helpful, answered all questions. I would recommend company to others. Thank you.
Excellent job - they had to come back several times to trap the raccoon - persistent, pleasant to deal with and got the job done.
I have nothing but positive things to say about my recent experience with Critter Control of Central MA. The receptionist who handled my initial call was extremely polite and professional, and assured me that the bird problem we encountered was very commonplace. Almost immediately she took my information and was able to schedule someone to visit my home--THAT VERY SAME DAY. Much of the same can be said of the gentleman who performed the bird removal; he kindly and thoroughly explained to me the process of how he was going to remove the birds. I'm now sitting in the room closest to where the nest was located, and am enjoying the chirp-less silence. Thank you, Critter Control!
Your service was excellent. The customer service representative and technician were polite, and timely in providing the service. I will use your service again if the need should arise.
The Critter Control Experience went smoothly from the initial phone call, consultation with Chris the Critter Control engineer, who was very good at his job explaining what he was doing and what i should expect thorough the process. They did an excellent job. Very satisfied with the job. Would hire again if the need arises.
Prompt courteous and professional and reasonable
I appreciated the education about what was happening and the plan of action
Prompt service and good communication from the office about the work involved; just a challenge to trap an evasive critter in the backyard; Would definitely call to use the service if needed in the future
Terry was fantastic! Got everything done efficiently. Great to deal with, as always with all of your technicians.
Terry did a great job removing my critters and explaining what further steps were needed to keep them out. Sleeping much better at night without the scratching in the walls. Thank you!
Did great for the warranty call
We want to thank Terry for his work he did removing a squirrel from our garage. Excellent job and we're very happy with the service
We are really glad that we called your company and won't hesitate for a minute if the need should arise again. Terry was a gem, carefully making sure to do an excellent job for us. Cindy was pleasant, reassuring and helpful. Cudos to Critter Control. Thank you so much for your all around excellent communication and service.
Veronica and Allan Smith
ps I clicked on 5 stars, but it only recorded 4!
Chris was timely, informative, courteous, thorough. We appreciate the great service.
Positive experience. Easy to schedule appointment and Chris who came over was knowledgeable and very engaged. They did an inspection for us and the problem we had with mice entering the house seems to be solved. Thanks
Your company did a great job.Thank you!!!
Chris is great to work with, I have him to helped with my rodent problem and itâ€™s been satisfactory!!
Chris was thorough and efficient as usual.
I am giving a five star review on this particular job' due to the kindness of the service and hard working nice guy whom we got the pleasure to know and see his astute dedication to his work and quality of his service!! im praying the critters are gone..lol...and all will be back to normal..........i thank you for your helping us with our little war....and I am grateful i called your company!! thank you again!! mrs. cheryl houde
Terry and Chris are awesome!
Excellent continuing effort.
Chris is always an excellent resource for addressing the issue but also providing information above and beyond that days service call
Chris was knowledgeable and professional
Chris was on schedule and got everything taken care of in record time so I could make my appointment.
We have used Critter Control for over 10 years in 2 homes. Chris knows his stuff and always is a pleasure to work with. We went from having a huge mouse problem to no mouse problem. I would recommend them highly.
Very professional, efficient and knowledgeable.
Many thanks for the quick and prompt service, greatly appreciated.
Chris as usual was very thorough, and explained what he found.
Hopefully will not have any further issues with mice; the inspector was informative and did a thorough inspection (which the previous pest control obviously did not) and he found the logical entry and blocked it. Thank you for your kind and courteous service.
Critter Control did a great job and were thoroughly professional. I would not hesitate to recommend their services to others.
Even though there was a computer glitch with appointment I would recommend critter control. The techs that came out were very professional and helpful. The squirrel in the fireplace was successfully trapped and removed the next day!
I appreciate how prompt you were in responding to my call. Terry was professional, friendly and courteous, explained everything, removed 3 skunks and I will definitely recommend Critter Control to everybody. Thank you.
Great job! Very prompt, polite and professional. I would not hesitate to recommend Critter Control of Central MA to anybody.
Efficient, thorough, and so friendly. Thank you!!!
Chris was well informed and asked really good questions. I wasn't sure how he was going to proceed, since there were many questions as to the type of "critter" we were dealing with. He was thorough, polite and efficient. Great jobâ€”so far. Can't wait to solve the problem completely.
responsive, excellent as always.
We are completely satisfied with Critter Control's elimination of a rat population. Critter Control responded quickly and returned all calls. Adam performed the majority of the visits and was excellent at explaining the process, along with answering our many questions. We knew that it would take a couple months to totally eliminate all the rats but gladly report that they are all gone now. We highly recommend Critical Control.