Terry did a great job with the initial bird removal and covering up the hole where the birds had nested afterwards. He was also very polite and explained everything that he was doing. I couldn't ask for a better experience.
Chris is excellent!
He eliminated the flying squirrels and bats from our new home.
He’s always professional and polite.
My whole interaction with Critter Control was very satisfying from making the appointment to Chris' 2 visits. He diagnosed the issue and returned several days later to finish the job with a creative solution. Many thanks!
Prompt service,very nice on phone.Glad to know about Crittercontrol.
Chris is great , courteous and professional
Excellent work. Kept us informed throughout and helped us control the problem.
Terrance showed up when he said he would and did a great job.
Thank you for the help.
Very professional and kept us informed throughout the process.
I appreciated the help from the men who came to take care of my raccoon problem. They both were
friendly and professional.
Thank you!
Jo Ann Rayner
Service Tech was excellent.
Great job on the screening and thank you for checking on the traps daily!
We had a nuisance woodpecker driving us insane drumming on the metal chimney cap. We called Brittni and she provided detailed information over the phone as to estimated costs and methods used. She promptly followed up everything with a detailed email. Scheduling was easy. Terrance was on-time and very pleasant to work with. He inspected the chimney for damage and for evidence of nests = none found! He installed two deterrents and wa on his way! Highly recommend!
Excellent customer service! Last week we realized a family of cute birds were nesting in our roof soffit. The nest was right above our deck, and they were getting aggressive with our dogs and us. A super friendly service coordinator answered the phone right away. She was able to get us scheduled for the next day. The tech showed up on time, in a freak April snowstorm! He quickly addressed the issue, thoroughly explained what he did and when he would be back. He showed up right on time again, made sure our squatting birds were gone for good and completed the permanent fix where they were accessing the soffit. Probably one of the easiest service calls we’ve ever had! Thank you!
Professional and friendly
Fast, efficient service. PLUS I haven't seen a rabbit since the application. I will be thrilled if it lasts all summer!!
They kept us informed every day and they were very professional. Will definitely use them again if needed.
Chris is great to work with, very knowledgeable and informative. Critters run when they see him coming :-)
Terrance has been a pleasure to work with. He's polite, and responsive. He's answered all my questions, and has done good work. We are quite pleased with Critter Control of Central, Ma. While we hope we won't need to call again, we won't hesitate to if we need to.
2nd continuous year of service by Critter Control. Plan and explanations are excellent, good customer service.
It was quick for the expert to visit and pick up the animal.
Our technician, Terry, was great! He was attentive to the situation, communicated thoroughly, and worked hard to solve our problem!
I always enjoy seeing Chris - and am grateful to have such a reliable and knowledgeable person to call.
Chris came and did a great job of explaining everything to me. He was so helpful and made me feel like the plan was going to solve my mice problem. I really appreciate it as I have had so much anxiety over seeing a mouse in my house, and now I feel so much better after the visit today fro Critter Control!!! I would recommend Chris and Critter Control to anyone with this issue.
Thanks for the great service as usual, Chris!
We had flying squirrels in our attic and the technician Chris could not have been more helpful or professional. He always texted letting us know when he would be arriving and was right on time. He dealt with our problem efficiently, identified the probably point of entry and sealed it off. We did need him to return for a mice issue, again in the attic and he responded quickly.
Very pleased with his service and the way it was handled.
Chris is the BEST! He's was incredibly knowledgeable about what creature(s) was in my attic, knew just what to do and gave great consultative advice on how to fix and avoid issues in the future. I'm so happy to have this problem resolved. Thanks Chris!
Excellent consultation. He was a true professional and really showed that he cared. Will absolutely recommend.
Great job ðŸ‘🻠you did a great job and hopefully nothing more will dive in before cap is replaced. Wishing you and yours a blessed Christmas 🎄
The technician who came to my house was very thorough and explained the inspection process.
Thank you for your quick response regarding my issue. Everyone was very helpful and answered all of my questions. The process from discovery of a bat in my attic to scheduling and completing the phases of determent and clean up were quick. I'll be recommending you to anyone who mentions they have a critter issue. Thank you!
Chris was and is always professional and courteous. He pinpointed the problem and had it solved in less than an hour. I would never call anyone else. thank you for a job well done
Chris was very thorough with the inspection and provided very clear comments and instructions to fix the problem.
Chris was so professional! Thus far after a few weeks we have not had any critter activity, so whatever treatment Critter Control used was effective. Although it can be a bit costly to have a professional come in, you are assured that they will be able to resolve the problem. They also follow all COVID-19 protocols. I hope we do not have any future reoccurrences but if we do, we will definitely be using Critter Control again. Highly recommend!
Critter control staff, especially Chris and Terry, are "top notch" and the consummate professionals.
Always punctual and thorough.
We hate critters in our house, but love Critter Control! Chris and company are quite professional, respectful and thorough. I highly recommend there services.
Adam was full of knowledge about the critters (mice) that were in the walls. I feel so much better knowing that the problem has been handled by the professionals. Highly recommended!
All of the technicians are professional and pleasant and the office is responsive to any emails or calls. They explain what is to be done also. Thanks Mary
Terrific service visit. Very thorough and complete, and all covered by warranty. Excellent service all around.
Very pleasant, knowledgeable and efficient technician. Glad to have done business with him and you.
Very informative, was able to provide a bunch of great information and guidance on how to solve our issue. Would recommend.
The service we received from Critter Control was outstanding. Chris was extremely professional and knowledgeable regarding the problem we were having with mice. We definitely would recommend Critter Control.
Very professional . He are happy with the service
Thank you very much for the prompt response.
As always, Critter Control is outstanding. Chris is an exceptional technician who has been servicing our home for going on 10 years. Given that our house is 120 years old and with a field stone cellar, you can imagine the significant number of access points for critters. When Chris arrived he knew immediately that our problem was not mice or squirrels as we've always had in the past, but rather, birds were our problem this time. He immediately set out to patch holes, place deterrent devices, seal holes, and make our house secure yet again. We always feel so confident when Chris comes to our home that we never doubt the job is done to perfection, and the price is more than fair for the work done. Thank you Chris for helping us keep our home protected. You're an amazing professional and an all around nice guy. We can't thank you enough!
Chris thoroughly cleaned out the mouse nest in my car's spare tire well and disinfected the tire and all of the tire changing parts. I will be sure to recommend Critter Control to my friends.
Gail B.
Shrewsbury
Chris was excellent. Thoroughly assessed and identified the problem and provided a plan To resolve our issue.
Thskmyiu ! Great service !
Great service! Minimal mosquitos this summer
Adam was excellent! He was informative and helpful and left me with lots of suggestions and tips.
conscientious, efficient work; pleasant and helpful exchanges of info
Quick and easy service. Terry, the serviceman who came to the house
, was super friendly and a fantastic help.
Very responsive and thorough. Great customer service.
Very timely response, professional people.
Unfortunately, I have needed to call Critter Control many times for various different animal extractions. Wild animals love our house. Every time, I have been impressed with the knowledge of animal behavior that the technicians share with me, and they always have a solution in mind.
I would call no one other than Critter Control. You are all so helpful, knowledgeable and pleasant to work with. I can’t say enough positive things about Terry. He is a true asset to your company. Thank you all!
Chris did a very thorough job checking for squirrels and mice in my garage. He identified the entry point and blocked it up with metal flashing. He is professional, knowledgeable and personable.
Efficient, quick, professional, and friendly. Great job!
Excellent service. Critter Control was easy to contact, and straightforward about what was involved. They came out to deal with the bat issue in my home in a few days, did the work safely and followed up by removing the exit valves. All the workers were very professional at my home and were masked for the Covid issues.
Wonderful service, everyone is extremely helpful, patient and knowledgeable. I would highly recommend.
I would highly recommend Critter Control for your pest inspection, and especially their technician, named Adam.
Thank you Chris! Arrived within time line given and resolved our problem in a professional manner. He was thorough with the inspection and removal of the critter in our chimney, and the follow up inspection of the chimney cap. Chris explained in detail what the issue was and solutions for future protection. I am very happy we contacted Critter Control for our problem and even happier they sent Chris to remedy it!
Great company. All are wonderful to work with and extremely helpful and knowledgeable. Highly recommend.
Terry did a great job and was respectful of our time and circumstances.
Critter Control of Central MA was super responsive via email and phone and very reasonably priced! I would definitely do business with them again.
Took down a hornets nest in a very precarious spot on a tree limb hanging over our pool. Chris was very thoughtful as to how to do it to minimize the amount of spray and debris from the nest that went into the water. As always, on time, very professional, and pleasant to talk to.
Unfortunately, I have needed to call Critter Control many times for different animal problems. I have always been satisfied with my experience. The technicians seem to have a good understanding of animal behavior.
The staff at Critter Control did an exceptional job dealing with our bat problem. They responded quickly to perform the evaluation and implemented the proposed plan 2 days later. All of the technicians were professional, friendly and informative (and sympathetic!) I would highly recommend Critter Control.
Professional .. knowledgeable staff.
Great service! I called as we had a skunk that fell into a deep window well overnight. Cindy was amazing and arranged for Chris to come within 30 minutes to remove the skunk. Chris did a great job and we would not hesitate to recommend Critter Control!
All of the people from Critter Control have been professional and competent. They have been friendly, as well!
Chris was Womderful and was very patient with us as my wife had many questions.
I rate him a 10 plus
Thanks for everything
Kathy and Bill
As always, Cindy was quick to respond to my critter issue and Terry and Chris were very patient and helpful!
Great job capturing the skunks as of day one, your help was well worth it.