Brandon is always professional. He explains everything to us. He is thorough.
Efficient and humane duck removal. Thank you!
Awesome customer service.
We hate critters in our house, but love Critter Control! Chris and company are quite professional, respectful and thorough. I highly recommend there services.
Adam was full of knowledge about the critters (mice) that were in the walls. I feel so much better knowing that the problem has been handled by the professionals. Highly recommended!
All of the technicians are professional and pleasant and the office is responsive to any emails or calls. They explain what is to be done also. Thanks Mary
Terrific service visit. Very thorough and complete, and all covered by warranty. Excellent service all around.
Very pleasant, knowledgeable and efficient technician. Glad to have done business with him and you.
Good communication throughout the inspection. During these COVID times, my 82 year old mother especially appreciated Rus's care with wearing a mask and maintaining a social distance. She felt safe having him in her home to deal with the mice. Thank you!
Very informative, was able to provide a bunch of great information and guidance on how to solve our issue. Would recommend.
The service we received from Critter Control was outstanding. Chris was extremely professional and knowledgeable regarding the problem we were having with mice. We definitely would recommend Critter Control.
Very professional . He are happy with the service
Thank you very much for the prompt response.
super professional and very nice service
Amazing company and employees
Tough job - hard workers!
Hope to not see those critters again😊
Outstanding service and communication!
They earned more than 5 stars! So appreciated the timeliness! Michelle has tremendous experience and helped me understand how they were going to tackle the job as there were a few possibilities and means to accomplish. I appreciated how she kept me informed along the way. It really eased my mind. Additionally, she took care to keep drywall dust to a minimum and removed soiled insulation. I highly recommend Critter Control of Jacksonville.
Always doing a great job keeping the critters in check.
As always, Critter Control is outstanding. Chris is an exceptional technician who has been servicing our home for going on 10 years. Given that our house is 120 years old and with a field stone cellar, you can imagine the significant number of access points for critters. When Chris arrived he knew immediately that our problem was not mice or squirrels as we've always had in the past, but rather, birds were our problem this time. He immediately set out to patch holes, place deterrent devices, seal holes, and make our house secure yet again. We always feel so confident when Chris comes to our home that we never doubt the job is done to perfection, and the price is more than fair for the work done. Thank you Chris for helping us keep our home protected. You're an amazing professional and an all around nice guy. We can't thank you enough!
Chris thoroughly cleaned out the mouse nest in my car's spare tire well and disinfected the tire and all of the tire changing parts. I will be sure to recommend Critter Control to my friends.
Gail B.
Shrewsbury
Chris was excellent. Thoroughly assessed and identified the problem and provided a plan To resolve our issue.
Thskmyiu ! Great service !
Great service! Minimal mosquitos this summer
Great job! Even though we didn’t catch any critters, we are confident that they are gone. Thank you!
Adam was excellent! He was informative and helpful and left me with lots of suggestions and tips.
conscientious, efficient work; pleasant and helpful exchanges of info
Quick and easy service. Terry, the serviceman who came to the house
, was super friendly and a fantastic help.
Very responsive and thorough. Great customer service.
Very attentive and service oriented.
Mason was fantastic. He is very knowledgeable and professional. The company was very responsive. Hopefully the squirrels are gone for good!
Great job. Quick and very responsive.
Superior customer service by Mike Goldscmitt TY
I am always pleased with job you do thank you
Mason has done a great job as well as the other technicians who serviced our house.
Very thorough, easy to work with, up front, and professional work
They came out at the time set up and baited our yard. In addition they took time and answered all our questions about moles. We really appreciateD their effort and hope to have positive results. I can’t give 5 stars at this time because we have not seen the results.
professional, courteous service as always !
thank you,
Christian Harmon
We enjoy working with Mike.
Zack is very knowledgeable, thorough and personable.
Great customer service. Quick scheduling & work completed timely & thoroughly.
Very timely response, professional people.
Unfortunately, I have needed to call Critter Control many times for various different animal extractions. Wild animals love our house. Every time, I have been impressed with the knowledge of animal behavior that the technicians share with me, and they always have a solution in mind.
I would call no one other than Critter Control. You are all so helpful, knowledgeable and pleasant to work with. I can’t say enough positive things about Terry. He is a true asset to your company. Thank you all!
Chris did a very thorough job checking for squirrels and mice in my garage. He identified the entry point and blocked it up with metal flashing. He is professional, knowledgeable and personable.
Nick and Mike were very informative regarding the process and objectives of placement of the cages. The office was very efficient in returning calls, and delivering messages.
Thanks so much. You guys were great. Very educational, told me what I needed to do with no upsell, came when you said you would. Responsive, professional and friendly.
Efficient, quick, professional, and friendly. Great job!
Excellent service. Critter Control was easy to contact, and straightforward about what was involved. They came out to deal with the bat issue in my home in a few days, did the work safely and followed up by removing the exit valves. All the workers were very professional at my home and were masked for the Covid issues.
Wonderful service, everyone is extremely helpful, patient and knowledgeable. I would highly recommend.
I would highly recommend Critter Control for your pest inspection, and especially their technician, named Adam.
Thank you Chris! Arrived within time line given and resolved our problem in a professional manner. He was thorough with the inspection and removal of the critter in our chimney, and the follow up inspection of the chimney cap. Chris explained in detail what the issue was and solutions for future protection. I am very happy we contacted Critter Control for our problem and even happier they sent Chris to remedy it!
Hi
Paul arrived at appointed time.
We discussed my lawn issue and agreed voles were now making themselves at home.
Paul explained what needed to be done, placing bait feeders front and back.
He explained how much first course would cost $489 and possible additional costs if more bait needed.
Paul was very helpful and professional at all times. Great job , however it is more than we can afford at this time. THANK YOU
Mike did a great job explaining the process and completing the work. He was very thorough, trustworthy, and professional. We are pleased with the results!
Technicians are always pleasant, do their best to be on time.
Excellent Service, Excellent Staff, Excellent Follow Up! Love these guys!!
Service tech. Josh. Was very professional and thorough. Thanks
The people and service were excellent!
Very impressed with Joshua Peavler. He did an excellent job inspecting our property. We prefer to use him for the completion of the job as he will be coordinating with Franklin Roofing regarding the replacement of soffit as the work must be done in a timely manner.
Tech did an excellent job. Top me what he did and why. Jon
Excellent service as always.
Did a great job very knowledgeable. Very quick response
Mason was very professional and kept us informed at every step.
EVERYTHING GREAT! LONG TIME CUSTOMER BASED ON YOUR SERVICE, EXPERTISE AND VALUE!
Got the animals out quickly and repaired damages
I was not very happy with the service this time. the bait stations had some old bait and debri and even a dead mouse, but instead of removing this, it was swept out and scattered all over the rock mulch. i have an 11 pound jack russell that now i’m afraid to let out since the stations have scattered poison around them. the point of having a station was to keep my dog safe and now i worry about her and my 2 year old niece playing in that area. I have tried to remove has much as i can but it would have been easier if it were left in the station because i can’t pick it out from between all the rocks. i’ve removed all that i can and hosed off the rest hoping it sinks deep enough that it is out of reach for my pet and child. i’m so very disappointed in how this was done. mike was friendly and nothing against him but i don’t want this to ever happen again.
Mike was great and knew the house. A pleasure to have.
The technician did a thorough job. He explained the increased activity and how he treated it.
Great service! On time, honest and thorough job!
John did a fantastic job. He worked fast to determine the entry point and within days resolved my squirrel infestation.
Very professional and explained everything.
Nice young man
Marriyn Hamilton
on time and professional as always.
John was very professional very friendly he did an amazing job he also put my mind at ease and what he was doing I would also highly recommend Critter Control to my neighbors and family and I hope that John would be able to do their job if I need any other work done I will definitely call you all back
John and his team did an excellent job in removing a family of raccoons from our attic area, then removing the old insulation and replacing with new. He explained each step of the process and informed us what to expect throughout this process. He kept the communication line open and direct. We could easily reach him or the company if we had any questions. After each visit, John sent a detailed description of the work completed for that particular visit and included before and after pictures of the work. We highly recommend John and his team for any of your "critter" needs.
Fantastic work! Capable and thorough. Thanks so much!
Professional and focused on the job.
Great company. All are wonderful to work with and extremely helpful and knowledgeable. Highly recommend.
Terry did a great job and was respectful of our time and circumstances.
Your associates were very friendly, helpful, knowledgeable and a pleasure to work with. I would not hesitate to recommend Critter Control to anyone with a critter to get rid of.
thank you for your prompt service, always a phone call away, always helpful.