Really good, honest group of people. Would highly recommend their folks. The work was quality and priced fair (we got 3 bids to confirm). Above all, when up on the ladders, they adjusted the work to only reflect what was actually needed instead of doing the entire roofline... they could have charged us the whole estimate and we would have never known. Good, honest work from honest hardworking folks who took time to care about the quality of their trade.
The crew was terrific, polite and efficient. They did a great job.
Terry was fantastic! Got everything done efficiently. Great to deal with, as always with all of your technicians.
Terry did a great job removing my critters and explaining what further steps were needed to keep them out. Sleeping much better at night without the scratching in the walls. Thank you!
Did great for the warranty call
I am very pleased with the work Steve did this week with repairs. I am grateful this was the person who did the work. His personality was so nice and he didn't mind answering all my questions. Thank you Steve!!
Great job, will recommend with no question. Thanks
Thanks for coming out so quickly and fixing the additional critter hole we just found in our roof!!
Leanne Richards
4624 Dunmorrow Drive
Okemos, MI
Quick, easy, professional!
Very professional and efficient.
Thank you for the excellent service. Your trap worked! Twice!
Critter Control did a great job! Very thorough...
Critter Control you are the best!!!Fast friendly service, you guys know what you are doing!!!! Thank you
Thanks for taking care of the critters again, I hope this is the last time. But glad u r here for us when and if those little critters come back...
Steve and Alex were very helpful and informative about the critter that invaded the attic space. They came daily and checked on the trap and signs of it still being there. They closed the hole that the critter entered through. We are pleased with the service provided.
We are happy with the service we received. Just waiting for the billing.Thanks, Mike Saunders
Daily checks of the set traps (with exception of Sunday), removal of at least 1 critter, and the sealing of entry holes all worked to assure me that Critter Control was taking my squirrel situation seriously. I will call again if concerns surface in the future, as squirrels, raccoons, opossums and skunks make their home in this neighborhood. Thank you for your help!
Packing @ first squirrel entry has been removed by squirrel. So far they're not in house. 2nd entry required you coming back as our repair was destroyed by squirrel. You blocked that entry and I' m unable to tell if the squirrels have removed the packing but so far no signs of squirrels in house.
Great job. Very satisfied.
Did a raccoon pull the patch up? I thought I heard a noise in the attic this morning.
By the way we do appreciate the efforts you both are making to resolve the problem.
Thank you
Does this mean the raccoon was not caught? I sent an email saying I wanted to do everything you suggested on my property at 406 Centerlawn EL. Thank you. Paula Steele 517-316-5805
Very satisfied with the quick response and the knowledge of 'the crew. I would use them again if
there comes a time when needed.
Great job. Thank you so much. Responded quickly to every concern and were personal and professional.
Great Job. Let’s hope all of what has been done in the last two years finally works. Thanks. Terry
I assume all is taken care of and I do not have bats hibernating in my attic :)
Sorry about delay in payment but I am very seldom on the computer and just found billing.
I will chick it when we get back Saturday. Thanks
You guys were very fast, accommodating, and super professional. You made this quite easier than it has been!
Seems like a great solution at a fair price.
excellent , got rid of critters and sealed opening in record time. Larry Oliver
Nice job and good customer service! I'd recommend you folks to others.
Best,
Fred Fico
Very Professional and knowledgeable. Would recommend to family and friends.
I thought the fencing would go down further in the ground. The corners could be a little closer and I had to discuss closure under the steps. 3 1/2 stars.
Excellent work and communication of what was being done. Would highly recommend.
Great service. Very professional & knowledgeable.
Steve did a great job helping us get rid of the raccoon in our house. Very professional and reliable.
Thank you!
excellent, swift, professional - Thanks
Rapid response time. Courteous, knowledgeable service.
Steve did a very good job for us. He was thorough, knowledgeable, and informative. He even offered to return if we had any further problems.
Success! Trapped the skunk that was damaging my lawn. Technician took the time to share his knowledge and also to talk about (and implement) options for improving our chances of success. I felt like he truly cared about accomplishing the goal, and not just about setting the traps for the agreed upon timeframe. Very satisfied. Would definitely call Critter Control again, although I hope that won’t be needed!
Thank you! Really professional service. I appreciate it!
Thank you for coming out on the same day. Great job!
Good job under difficult circumstances (distressed homeowner)
Everything went very well. The Critter Control employee was very professional and efficient.
Service was prompt and thorough. I will depend on Critter Control if any more critter concerns arise, and I will recommend to my friends and neighbors.
Very fast and friendly service!! I would definitely recommend this company.
The young man from Critter Control seemed to do a good assessment relating to the bat droppings found on the back patio. Thank you CC.
Very nice business to work with. Thank you so much for getting the little skunk out of our window well. We now have happy dogs again.
Steve did a great job. However, what he charged was not consistent with what I was led to expect from the woman with whom I spoke on the phone.
Nevertheless, I would definitely recommend Critter Control for anyone who has a need for critter control.
Steve was very patient with all of my questions and even came back out and checked the house again because I had lingering concerns (which were unfounded). He was very thorough and knowledgeable, and didn't treat me like I was crazy for being a little freaked out by critters in my walls. Thanks to Steve, I should be able to sleep at night again. :)
thanks for your quick response and work.
Outstanding service! Prompt, professional, thorough and accommodating service are descriptive words that have become their hallmark in all of our dealings with Critter Control. Seldom in today's business world do you encounter service of this high quality. Could not be more pleased with the service provided by Critter Control!!!
Critter Control is a terrific company...very responsive to their customers and efficient in getting thee job done. i would recommend them to anyone.
Very satisfied. Jessica did a great job. I would certainly have your services again if needed.
State Farm was trying to reach you regarding the job.
The field agent wants to meet with one of you so she has an idea what type and to what extend the restoration will take us.
Please contact me so I can set up a meeting!
Thanks, Ingrid Hall
We received exemplary service from Steve and Rod (owner) of Critter Control. Their professionalism, integrity, and commitment to rid our house of the squirrels and the generations of bats was at the highest level. We can't say enough good things about Steve- a remarkable person. Thank you both so much.
Great service! Fast and friendly.
Steve was especially competent and accommodating as the installer/maintenance guy on my project. I recommended Critter Control to my neighbor for an issue she is having. overall, I am please with the work Critter Control did for me, although I believe they can do better on keeping customers properly apprised of the work being scheduled.
Penelope and I have been very pleased with your service in removing the four (!!) skunks we trapped. Thanks, Philip McGuire
Came back and rechecked work from an earlier inspection at no charge.
The customer service was exceptional. Services were performed as stated and on time. Communication occurred throughout the process. I highly recommend their services.
Nice job. However, you call it five days when the project lasts 4 nights, and given that raccoons are nocturnal that would be more appropriate. Your service is very good. I am sorry to have lost one night because of very expensive chipmunks.
Fast and clean capture of red squirrel. Nice!
Steve did an outstanding job for us getting 4 skunks and a raccoon trapped and out from under the deck. He then installed the stake system to prevent more animals from getting under. He was very professional and knowledgeable on getting the job done and assured us that we were to call if we felt that there were any more critters under the deck.
We appreciate his patience and understanding through this major issue and will recommend Critter Control to everyone.
Robin and Ellen Merrill
DeWitt, MI
Wonderful job! Steve came to my home quickly and trapped the animal by the next morning.
He closed the entrances so no animal can enter again. Thank you! Sally.
Thank you, Critter Control! The squirrel in the fireplace was entertaining to the cat, but enough was enough. Steve made quick work of him, and all is well.
Excellent service and repair! Thank you!
THANK YOU FOR THE FENCING around a small section of our deck. I have been very happy with all the work of Critters control. With trapping and securing no more return of possums and raccoons.
Deborah Lincooln
Critter Control has come out a few times to help us with some issues with our attic. Every time they have been incredibly responsive, prompt, and very professional. There's no one else I'd rather go to for animal control issues.
Steve and Rodney really know what they're doing, which is important with a creature as clever and tenacious as our little red squirrels. My older home with its multiple additions presented a challenge, but they returned as many times as the job required. I am now squirrel-free, and quite happy about that. They also helped me evict some sparrows that had taken advantage of the squirrel holes and were nesting in my porch soffit.
The guys from Critter Control are professional, knowledgeable and patient. They have my appreciation for a tough job well done, and I am happy to recommend them to anyone who needs help keeping the wildlife out!
No complaints, timely service.
...prompt response, knowledgeable service, courtesy from all I spoke with...reasonable price point...what more could I ask for! Great job folks!
A little expensive, but very knowledgeable & did a GREAT job!
as always, fast and efficient service! thank you!
They answered all my questions and did what they promised. He also educated me so I could work on all aspects of the critters. Caught them!
Prompt, confident and reassuring work.
Excellent service, Steve was very professional. He explained everything in detail about trapping and so on. He even blocked up the broken window for me. Overall a great guy and and superb service.
You were so kind and capable. I will recommend this company to anyone who has a critter problem. Cindy and Brad Griffin
They did a great job getting rid of the bats in my attic and sealing up all the areas the bats could get into the attic.
So far so good. Squirrel seems to be gone. Will continue to monitor. Thank you for a job well done. Steve was very helpful.
It was fast and professional. Thank You
Thanks to Steve, my house is now free of squirrels! Steve was very helpful and extremely polite. He ordered new chimney caps on Monday. He came to install them on Wednesday, a very hot day. I really appreciate his help. Very professional.
An Inspection was completed>Steve told me that the bats are simply roosting and they have not entered the house ( i hope he is right).
He did not have a good solution to stop the bats from roosting and he mentioned that no solution exists .
I hope he is right there too .
We will continue to monitor the situation
Rob, Steve, and Ashley were all patient, helpful, and professional. If we ever encounter another problem with skunks, we will definitely contact them.
Can't say enough about how competently and quickly this job was completed.
Steve clearly explained what he was doing and why and answered all my questions.
To have this red squirrel situation cleared up within a week makes me very happy.
Thank you so much,
Diedra
The service I received from the technician and the office staff has been prompt polite and professional. They even worked late one evening to address a smelly problem which was very appreciated
Thanks for taking care of our critter problem!
Thanks for the successful trapping of 2 racoons. I also appreciated the prompt removal because Imy dog was very agitated. Kathy Peterson
Extremely professional and caring, as always.
I was very pleased with the responsiveness, friendliness and professionalism of CC of Greater Lansing. Rod provided good information and made suggestions that were cost effective given the critters that he suspected had made their habitat on my property.
Thank you to Steve for working so hard on this job. In peace, Aspen and Tim
thanks for checking for us
Thanks, Steve. Hope you survived the skunk spray. I could smell it . when I returned two hourslater.
great job!! thanks a lot.
It is such a relief to have my home back from the squirrels. I appreciate the follow through to make sure everything was secure. Thank you so much.
Critter Control did outstanding work in ridding our home of unwanted wildlife.
Our technician, Steve, is very knowledgeable and efficient. He easily answered all of my questions. He is courteous, thorough and a hard worker.
Ashley is the receptionist and is very organized and well informed. She always kept work running on schedule and promptly returned calls.
The owner, Rod, is easy to communicate with and ensures customer satisfaction.
I highly recommend Critter Control.
Outstanding job! Steve was very polite and very respectable! Thank You
Steve very thorough, professional - pleased with the service
Prompt and courteous service! Thank you for relieving us of the critters!
Rodney and Steve were quick and professional. They came to pick up animal within 30 minutes.
The service was great. Thank you
Steve was great, would recommend you to anyone.
Critter Control did a great job of removing a raccoon from my attic and sealing the hole to close off access. The animal was inactive for a few days due to a snowstorm and a cold snap, but they persisted and were successful in trapping the coon within a day of when the weather warmed up. They also took care of a separate problem with squirrels. VERY satisfied with the work, and especially impressed by the competence and capability of Steve Waldner who did all the work. Hope that I don't need to use them again, but won't hesitate to hire them if the need arises. Dick H Okemos
Excellent work all-around. Prompt, professional, courteous, conscientious. I received a quick response to every inquiry. I am very satisfied with Critter Control of Lansing's work and highly recommend them to you. VM
Thanks for quick response
the company was able to respond to our call within hours. Brandon thoroughly checked our attic and took care of the necessary soffit repairs . No raccoon has returned at this time.
Mike did an excellent job!
Always professional and timely. No matter the animal, the folks at Critter Control take care of business at our 62 home retirement community.
Mike was great! Thorough inspection and clear communication as to next steps to prevent any future animal entry.
Josh did a GREAT job!! He showed up on time, did a thorough inspection, found the entry point and caught the bird in my attic.
Job was done professionally and on time
Critter Control did a highly professional job. They kept me informed about all problems and suggested ways to resolve them. Their service people were great doing quality work. They answered questions and were generally very helpful. I highly recommend their service. 5 Stars!!
Bill Reina
I am the building services coordinator for an eldercare facility that has 62 individual, independent living cottages. Our Village, as it is called, is nestled in a very wooded part of our 26 acre campus and we occasionally get critters in attics and other places they shouldn't be. From the initial phone call to the technicians on site, everyone treats us like we're their only customer. The service is always top notch. Thanks to all.
I was happy with service provided and the technician.
Everyone was professional and friendly.
Good job. Once again the tech was polite and friendly. He answered all my questions and explained everything. You do an excellent job hiring and training your techs.
The technician was very prompt and friendly, thorough and efficient. This is why I will always use this service! Thanks!
Thank you, excellent service
I clicked 2 stars by mistake the first time----5 out of 5 Job Well Done----if there were 10 stars I would have clicked 10!!!!! Thanks for you help
Professional, friendly, and very willing to answer fully any questions.
Great Job!! Very informative. Thank You.
always great dependable and timely service. Highly recommend.
Critter Control was prompt, professional, clean, knowledgeable, and they got the job done. It took over two weeks to completely clean everything out, and repair all the damage. I am grateful to them for always coming when I called, for always checking to see if things were ok, for LISTENING TO ME (can't emphasize that enough, how good it is for people to listen to your input), and for finishing the temporary repairs (which weren't easy) so beautifully.
Excellent service and fixed the problem.
Very professional and friendly!!! And did an outstanding job!!! Would use this service again
John was very efficient in the job he had to do today. He was also very patient with me and answered all my questions. After the job was complete he showed me where he had sealed the house and where the bait traps were placed.
The employees of Critter Control have been very prompt, courteous and kind every time they visited our office.
as always friendly professional work
Very reliable. Easy to work with. They do what they promise.
couldn't have gone any better. they were friendly to speak with and took car of our problem within 24 hours.
On time, explained clearly and did a thorough job!!
Great Service 10 on a 1-10 Scale !
Mike T. is very good, very polite and courteous. He explained everything very nicely and did a great job.
He said he'll be back in about two weeks to remove the One Way and seal the opening.
Spent a lot of time with the exclusion work, very knowledgeable.
I just talked to Mike T. that,
he came back today as he had said at the first visit, and, completed everything by removing the One Way and sealing the opening.
I am at work and will go home to check it later. He is very good and I had nice talk with him.
Thank you very much.
We want to thank Terry for his work he did removing a squirrel from our garage. Excellent job and we're very happy with the service
We are really glad that we called your company and won't hesitate for a minute if the need should arise again. Terry was a gem, carefully making sure to do an excellent job for us. Cindy was pleasant, reassuring and helpful. Cudos to Critter Control. Thank you so much for your all around excellent communication and service.
Veronica and Allan Smith
ps I clicked on 5 stars, but it only recorded 4!
Colin was amazing. Polite, courteous, and above all, a professional! He diagnosed the situation, and came up with a perfect game plan to take care of the problem.
We would highly recommend using this company!!!!!
Eric and Vicki Jordan,
Punta Gorda, FL
Excellent response time and very helpful suggestions for curing problem. Friendly and knowledgeable staff.
I am extremely satisfied with the job Eric is doing.
He is knowledgeable, focused, thorough, punctual, and very courteous.
I would highly recommend him!!
Chris was timely, informative, courteous, thorough. We appreciate the great service.
The technician was very friendly and professional. He explained and answered all of my questions. The job was completed in a timely manner. I would recommend your company to anyone with critter problems.
Michelle and the guy working with her (can't remember his name) did a great job! They were very thorough and followed up every step of the way!
Positive experience. Easy to schedule appointment and Chris who came over was knowledgeable and very engaged. They did an inspection for us and the problem we had with mice entering the house seems to be solved. Thanks
Your company did a great job.Thank you!!!
Chris is great to work with, I have him to helped with my rodent problem and it’s been satisfactory!!
Chris was thorough and efficient as usual.
Fast and thorough. Professional
Prompt service and great communication
So far so good. The raccoon has not returned. Hole patched up.
Great job removing the bats. Hopefully they stay away!!
Great job of closing the places where they got in. But they are still getting in some times. We hear them or it in the ceiling of the family room sometimes. But it is not every day like it was.
The gentlemen that took care of our issue was very professional , quick and efficient. GREAT JOB!!
Steve did a great job! Let’s hope it works!
Very efficient. able to handle everything over phone or email. Which was important because I am presently confined to a wheelchair.
I want to thank you, Tom Mendicino, for your friendly, professional demeanor and skilled expertise in the removal of the pair of raccoons discovered in our attic. This was a nerve-racking first experience for us, and you were great! Thank you for all that you do; it is greatly appreciated.
Highly professional group with great service! I will use them again in a heartbeat!
everything was handed promply, techcian very professional
Excellent job ! John was very professional and completed the work in a timely manner. Great company, highly recommend them.
Critter control is a great company, who follow up routinely, are comprehensive in their assessment of my home and very thorough in their execution of the plan to eliminate squirrels and mice in my home.
Service representative was thorough and explained his findings clearly. You have a great employee.
great and effective service
I am giving a five star review on this particular job' due to the kindness of the service and hard working nice guy whom we got the pleasure to know and see his astute dedication to his work and quality of his service!! im praying the critters are gone..lol...and all will be back to normal..........i thank you for your helping us with our little war....and I am grateful i called your company!! thank you again!! mrs. cheryl houde
Terry and Chris are awesome!
Excellent continuing effort.
Would highly recommend this company to anyone with critter problems. Brandon was wonderful, very informative and professional! Spent the time to totally inspect the attic and remove the baby raccoon and lured the mom into the trap with the baby that night. Captured the other baby raccoon the next night. Waited another night nothing in the trap, closed & reinforced the entry way thru the soffit on the roof. We can now rest in peace and enjoy our Florida vacation time!! Thanks so much Brandon
Our new gable vent looks AMAZING! Mike did a super professional job and we're really happy with all the service we've received throughout the process. Thank you!
Well done! Pleased with work and professional staff. Thank you
Great job is rescuing our cat. Truly appreciate you coming on a Sunday to help us out.
Thank you, Mo & Alicia Bijani.
Great service as always! Friendly and on time - much appreciated!
Removed 2 possums and 2 raccoons from the yard. Initially the lady that took my call told me feces removal was part of the job. The website states feces removal is apart of the job. But after the $200 consultation and then after removing the animals ($75 apiece) they say they don’t do feces removal unless it’s in the house. At this point I was mad and looking to rate them poorly. But they’re nice and removed 4 animals successfully. Also, inter personnel communication could be better. Seems like one technician didn’t tell another an update on the plans. We were fortunate to have a camera security system set up so we knew what we were dealing with critter wise.
Service was greatThe service was great The gentleman doing the service was very professional and I would definitely recommend your Service to othersvoice
Critter Control was very responsive and professional. The issue lasted a bit longer than we would have liked, but the technicians were very prompt to respond and make sure things were getting taken care of. I would recommend Critter Control for anyone with wildlife issues!
John was quick, efficient and very pleasant. He made the whole experience painless.
I highly recommend Critter Control!
Arrived early, very courteous, very professional!!!
Everything looks good ... Wilky
Nick and Luke were both outstanding!
Michelle and her team were very professional to deal with.....she explained what the job involved/etc. She kept in touch with us throughout the experience.......I would recommend her to anyone seeking "critter control"!
Expert and professional service throughout.
Chris is always an excellent resource for addressing the issue but also providing information above and beyond that days service call