Very efficient. able to handle everything over phone or email. Which was important because I am presently confined to a wheelchair.
everything was handed promply, techcian very professional
Excellent job ! John was very professional and completed the work in a timely manner. Great company, highly recommend them.
Critter control is a great company, who follow up routinely, are comprehensive in their assessment of my home and very thorough in their execution of the plan to eliminate squirrels and mice in my home.
Our new gable vent looks AMAZING! Mike did a super professional job and we're really happy with all the service we've received throughout the process. Thank you!
Well done! Pleased with work and professional staff. Thank you
Great service as always! Friendly and on time - much appreciated!
Removed 2 possums and 2 raccoons from the yard. Initially the lady that took my call told me feces removal was part of the job. The website states feces removal is apart of the job. But after the $200 consultation and then after removing the animals ($75 apiece) they say they donâ€™t do feces removal unless itâ€™s in the house. At this point I was mad and looking to rate them poorly. But theyâ€™re nice and removed 4 animals successfully. Also, inter personnel communication could be better. Seems like one technician didnâ€™t tell another an update on the plans. We were fortunate to have a camera security system set up so we knew what we were dealing with critter wise.
Service was greatThe service was great The gentleman doing the service was very professional and I would definitely recommend your Service to othersvoice
Critter Control was very responsive and professional. The issue lasted a bit longer than we would have liked, but the technicians were very prompt to respond and make sure things were getting taken care of. I would recommend Critter Control for anyone with wildlife issues!
John was quick, efficient and very pleasant. He made the whole experience painless.
I highly recommend Critter Control!
Arrived early, very courteous, very professional!!!
Everything looks good ... Wilky
Nick and Luke were both outstanding!
Thanks Mike and Luke for removing a family of squirrels from our attic, and making the repairs to our home. Professional, responsive and very knowledgeable.
Great office staff too. Liked the after-hours call line.
Hope we don't have to use them again, but know who to call if we do!
John was prompt, professional and quickly removed the bat from my space. I am grateful.
Mike is always the best!! Thank you.
Michael Goldschmidt continues to provide excellent service in keeping my attic free of critters and keeping the moles at bay. He explains the treatments provided and answers any questions I have. He is always pleasant, courteous and professional.
Excellent service. Appreciate the techâ€™s expertise and explanation of what was found and services performed.
Appreciate your prompt service.
Have been very pleased. Mike has been so helpful and courteous.
This was my first time using â€œCritter Controlâ€ and will not
Be my last. John and all the others treated me with respect and were very Professional, polite
And Know that they are doing. They explained everything in detail and treated me as if I was their Best Customer! Thank you and I HIGHLY RECOMMEND YOUR COMPANY to all the farmers I know out here in pilot view KY
Critter Control and the sister company of Truly Nolen have taken preventative care of our home for quite-a-few years now. In addition to the excellent customer service provided, we are always made to feel they have a vested interest with us on a personal level as well. Simply stated--we would not even consider trusting anyone else with the care of our home. Seriously.
As usual very nice technicians. They explained everything and did a good job.
Great work, pleasant staff, above expectations
The entire process was professional and managed well. Very thorough and the team was very dedicated to doing the best for me. Mike and his assistant were kind and helpful during the entire process. It all worked perfectly to exceed my expectations. Thanks.
Wonderful experience. Our techs went beyond what would have been expected! Mike talked with the roofer and covered the hole in the roof so rain wouldn't get in. We are extremely pleased.
I am completely satisfied with the work. The technicians were very patient in answering my questions and they made me feel confident that the job was complete.
Luke did a wonderful job of following up with the traps.
Mason was polite and very professional
We've been using Critter Control for many years as we live near a wooded area. They have always been professional and prompt.
Critter control was very professional and responded quickly when called for service. They checked the trap often and set fresh bait in the trap as needed. The guys were courteous and kept me up to date with their findings.
Thank you for helping me to feel safe!
John made the annual inspection a great experience. He was thorough and professional. He explained all that he found and answered all of my questions in detail.
Critter control was very attentive, thorough, and professional. We appreciated their high-level of service and quality technicians.
Tried to rate this 5 stars -- not sure how to do that, so here you go.
Very pleased with customer service, quick response on animal retrieval, and great work on the repairs! Thanks guys!
We received excellent, professional service for a fair price. Every detail of our repair was handled and explained completely and I felt as though our team was
taking the same pride in their work as they would on their own homes. Follow up from the office during the scheduling process was also stellar. I highly recommend!
Amazing work. Timely execution and left the shed better than I could have hoped
The gentlemen that do the work on my home are first rate! I'd recommend them for any job! Very professional and sincere about fixing all problems under their control. Thanks a million!
Very nice and done quickly
The man (I can't remember his name) was professional and caught the bat quickly and humanely. I appreciate having it removed.
Mike did a great job. Thanks
Great job thankyou very much. The people who stopped by were very pleasant great to work with.
Mason has sharp eyes and sharp ears, spotting bat habitat, dung and hearing a bat screech when he came out for a bat
inspection today. Earlier this summer he trapped two opposums under our garden house, plus a raccoon. He came back with
colleague John and they installed a rat wall around the bottom of the garden house, doing an incredibly detailed, neat job on one of
the hottest days this summer. Mason is knowledgeable about wildlife. Critter Control - you have a fine employee.
I couldn't be more impressed with the fantastic service Critter Control provided! Field Tech, Mike Goldschmidt brought service to a whole new level! He was personable, considerate, detailed, extremely knowledgeable and it reassured me that I was dealing with a real professional. The follow up's and thoroughness were spot on!
Thank you for cautiously taking care of my skunk problem and being so quick to respond each time.
We had a young skunk making herself at home in our garage. Critter Control responded quickly and came and assessed the situation. John, the agent, and I thought the skunk had used the alleyway I built to lead her out of the garage since no skunk could be found when he came. Early the next morning I spotted her in the garage curled up behind a freezer. I called Critter Control again. It was Saturday so they were a little slower getting to the house. A second agent came who adeptly cornered the little girl and snagged her, curling her into a ball before she could consider spraying. They also set a trap in an area in front of the house I had seen skunks previously. After a week they returned to retrieve the trip that had not caught anything. Both agents were professional, very knowledgeable, and thorough. I have Critter Control in my contacts list just in case we need them again!
They were very businesslike and the job was completed promptly.
I appreciate the excellent communication and pictures included!
Great job, guys. Thanks for the help!
Groundhogs be gone! And so it was.
Both technicians were courteous and professional. Worked diligently to capture our unwanted critters.A job well done.
Thorough and efficient. Very patient answering questions. Pleasant techs. Completed repairs look good
Impeccable service, as always! John is great!
5 stars . I am not very email savy. The office staff and tech are always kind and helpful.
It has been a pleasure working with Critter Control to solve our pesky critter problems. They have always delivered top-notch service!
Chris was very friendly & professional while performing his duty.
Always professional From the office staff to the technician responding to the problem
you were on time, considerate about the problems we were having you explained everything and how it would work to get rid of the unwanted critters. you continued to call and check on the animal and if it was empty or trapped thanks for your help!!
This job was completed in a very timely manner. Thank you so much
Mike Goldschmidt was extremely knowledgeable and helpful. He responded quickly to questions and did everything he could to remedy the critter issue at my home as quickly as possible and explained all my options in detail. He was also extremely thorough in his home inspection and caught several things that the original home inspector never found when we purchased our home. I was extremely impressed with Mike and I will be recommending him and Critter Control to anyone I know in need of help!
The technician was polite and answered all my questions.
Extremely helpful and knowledgeable.
Jon , did excellent work at my house , very kind and considerate
4217 Evergreen Dr. 40513
always on time and lets us know when coming!
I was extremely satisfied with the service I received. I would recommend Critter Control. John Cavendish the technician was very friendly and professional.
Tremendous folks. First class. Did exactly what they said they do. Highly recommend.
Very thorough. Explained everything.
Thank you! Hoping this keeps the squirrels out!
The technicians all were great. The service was fine and all of the critters have been removed hopefully forever
Great Job people. We got the critter and the problem is solved, thanks again
Chris did a great job and was very professional and courteous.
Everyone was professional and polite. I am confident they took care of our critter issues!
Extremely thorough and helpful. Will recommend most definitely!
Everyone at the company was very professional, quick to respond to questions and speedy to come assess the critter issue.
Mike was extremely helpful and knowledgeable with each visit. I would highly recommend this company to anyone with critter issues.
We were very pleased with your service. All the service men were polite, friendly and knowledgeable.
Your system was quite efficient. We're glad to get rid of the critters!
Iâ€™m very pleased with the knowledge of the situation, clear description of work to be completed and the reason for that solution, professional consideration for my home, and careful documentation of all procedures completed while diagnosing and correcting my problems with wild animal access to my home. Thank you so much!
Appreciate the feedback from you - hope we have the little critters taken care of!
Chris was great. Had a sense of humor & got the job done
John was very professional and thoroughly explained what was going on with the mole activity in my yard and how to best deal with it.
I am very happy with the friendly and professional service received from Mike Goldschmidt. I would highly recommend your company to anybody needing help with critter control.
They were efficient and friendly!
My service Tech was John and he did a great job on this follow up work order. All work was completed and I really appreciate his explanation of the term â€œcontrolâ€ which is putting together the program to correct the problems, but more to identify areas to that need to be considered for potential problems later. I have a better understanding that Critter Control is providing another layer or protection and extermination but to stop larger and more damaging pest. Michael Heaton
I really appreciate the understanding about working around my dogs. Gates were always shut. Courteous employees. All my questions were answered.
Second time I have used Critter Control & I would again, if needed.
Pleased with the service.
I did not realize I had to initial the items that we agreed needed done, I thought we had already done that. Your process is fine, I just missed a step, so a little annoyed but that is my fault.
Although I didn't receive a phone call to let me know the service man was coming a day early, he is always professional and informative. Love his work! Just gotta figure out how to keep moles out of my yard for good.
Great customer service! Worth every penny. Thanks guys!
Excellent, timely and informative service
The workmen are professional and very informative to the consumer. I appreciate the timeliness and the courtesy exhibited by everyone in the company with whom I dealt.
Thank you for your good service.
Fabulous technician who did a fabulous job! Found our problem quickly when we could over a course of days. Fast, courteous and friendly.
Critter Control evaluated our property for squirrels in the attic. They did a thorough job, made sound recommendations and dealt with the capture and removal of three squirrels. They found that our gutter installation had been done without drip guards. We were able to go back to the installation company and get them to correct the problem at no cost to us. The pictures that Critter Control took of the problem areas were key to us getting our gutter installer to fix the error they made.
I recommend Critter Control for fair, honest and timely service.
Quick response. Thorough review of issues. Suggested remedies. Personable and professional service staff. Very satisfied.
Very professional. Courteous. Listened to me and my concerns. Explained in terms I understood. Mindful of my home and property. Thank you.
Your company is always a pleasure to deal with.
Very professional - explained in detail the techniciansâ€™ observations and plans to correct. Weâ€™re on time for appointments.
Always professional and always prompt!
Excellent and timely when contacted about critter in trap, even on weekends.
Took too long to put in trap, but once done, service was excellent.
Good not be more pleased with the skilled and professional work. Mr. Cavendish has a vast fund of knowledge under pinning his work
Technician was curtious and professional.
Very professional in their original meeting with me about the critters living underneath my house. They were very informative on what they might be and what the process would be to catch them. Then over the next few weeks we caught three opossums. They were very good with their follow-up on our situation and I would hesitate to use Critter Control again.