Animals are resourceful, so we are too. Our industry-defining training process offers comprehensive topics that helped define the industry. Critter Control training increases and improves the skills of our employees.

Decades of Experience Distilled

As one of the first in the field, Critter Control created best practices for wildlife removal. Our training program includes core field training, leadership training, sales training, and safety training. Some examples of the topics include ladder safety, proper animal handling, and species-specific animal trapping.

Our comprehensive training not only increases and improves the skills of our employees, but also ensures they perform their job safely.

Continuous Training

Training starts on day one and doesn’t stop. All new hires complete training that includes field training, virtual classroom, and online studies. Training culminates with real world, hands-on coaching to gain experience with manager/tenured employee.

Each month, employees will learn new skills in safety, technical skills, customer service, and sales. District Managers take time monthly to provide on the job coaching with each employee.

Critter Control Training Team

Kathlene Johnson Thomas Ward III Meg Pearson
KJ headshot Thomas Ward headshot Meg Pearson Headshot
Director of Training Training Manager Training Manager

LEADING THE WAY - CRITTER CONTROL® "CERTIFIED WILDLIFE SPECIALISTS"

Protecting People, Property and Wildlife®. Beginning in 1999, Critter Control® developed and implemented an internal certification process, the Vertebrate Pest Management Training and Certification Course. The Vertebrate Pest Management manual was developed in cooperation with staff from Michigan State University's Pesticide Education Program, the Michigan Dept. of Natural Resources, and wildlife biologists from Critter Control®.

Critter Control® franchisees and technicians who successfully pass testing are recognized as "Certified Wildlife Specialists". Critter Control's certified technicians are awarded a certificate of achievement and recognized for their efforts within the company. Critter Control® remains committed to setting the highest standards in the industry in order to provide quality customer care.
 

THE INDUSTRY FOLLOWED

The National Wildlife Control Operators Association (NWCOA) developed a professional certification program designed to evaluate the education and professional experience of wildlife control operators. The first course was completed September 2017, helping the industry improve standards. When selecting a nuisance wildlife control operator, be sure they have the proper state agency-issued licenses and permits, and are fully insured to include personal and property liability insurance, as well as workers' compensation. 

All Critter Control locations are properly licensed and insured.

To resolve any nuisance wildlife issue you may be experiencing, contact the professionals at Critter Control.

Testimonials

Andy
3/15/2024
Reliable and helpful. Raymond was so nice to me and pleasant today. I’ve been with you guys a long time. No complaints!
Andrew
3/15/2024
They did what they said they would do. Price was fair and their service was outstanding. I couldn’t have been happier with the technicians they sent out or the people I spoke to over the phone. Quality people all around and a company that stands behind their word.
Alexandra
3/13/2024
They have saved me from both raccoons and squirrels. Very convenient and easy to work with. I hope I don't have to call them again (because I hope I never have another wild animal problem again). However, if I do, I can rest easy knowing where to find professionals who know their stuff.
bweidber
3/12/2024
Critter Control performed a very thorough examination of our house and identified animal entry points and the type of critters that frequent our home. They fully explained the remediation plan for our home including scheduled follow up visits. We feel comfortable that this company will eliminate our critter problem once and for all.
LaNita
3/12/2024
Very responsive and responsible. After my services were completed, I called and reported "Something is trying to get in". They put up "Grace Trapping" for another week. So happy they did because they trapped a possum, and I have not heard anything since. Very polite staff on the phone. No pressure. Understanding about the stress. I'd recommend them to anyone who has critters in their attic or home!
Michael
3/9/2024
Curt was very professional and prompt to my house within 15 min and safely and humanely removed the muskrat from my window well. Highly recommend!!
Tracy
3/8/2024
Quick response. Courteous. Liked the videos showing what needed to be done.
Paul
3/8/2024
Andrew did a fantastic job helping us identify areas of squirrel activity/damage that was being done to the exterior of our home. On time, polite, and explained everything in detail including sharing pictures of the squirrel damage. Also gave suggestions on moving forward to deter them from getting in our gutters and downspouts. Thank you Andrew!
Julia
3/8/2024
Kenzie was very friendly and knowledgeable! Thank you for helping us! I’m sure we will have a skunk tomorrow!
David
3/8/2024
Kenzie did a great job and was very good with my dog!
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