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Notice of Collection

COLLECTION AND USE OF PERSONAL INFORMATION
 
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.  Personal Information does not include any information exempted from scope of the California Consumer Privacy Act or its definition of personal information.  We collect various categories of Personal Information in the following circumstances:
 
  • when you visit this website and any other websites owned or controlled by us;
  • when you use the software applications made available by us on or through computers and mobile devices;
  • when you use, purchase, obtain or consider any of our pest, wildlife, termite, bed bug, or mosquito control services;
  • when you communicate with us in any way including by calling or emailing our customer service department, connecting with us on social media, posting to our social media pages, tagging us in your social media posts, creating an online customer account, or contacting us through your customer portal account; and
  • when you respond to our advertisements or participate in surveys or participate in our contests or promotions, or subscribe to our newsletter.
 
Below is a list of the categories of Personal Information that we collect and the business or commercial purposes for which each category may be used.
 
Category of California Personal Information Business or Commercial Purpose for Collection and Use
Identifiers
 
Examples:  real name; alias; postal address; telephone numbers; unique personal identifier; online identifier; Internet Protocol Address; email address; account name, social security number, driver’s license number, passport number and other similar identifiers.
  • Provide the consumer/household with the Services.
  • Administer and process payments for the Services.
  • Complete contracts for our Services as well as any disclosures or other documents required by law.
  • Process any forms, requests, inquiries, or other information submitted to us.
  • Attend to tasks relating to the consumer/household’s transactions with us.
  • Send the consumer or household marketing communications and promotional offers, as well as periodic customer satisfaction, market research or quality assurance surveys.
  • Communicate with the consumer or household.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Operate and expand our business activities.
  • Allow the consumer/household to access his or her online account.
 
Any categories of personal information described in subdivision (e) of Section 1798.80
 
Examples: name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
  • Provide the consumer/household with the Services.
  • Administer and process payments for the Services.
  • Complete contracts for our Services as well as any disclosures or other documents required by law.
  • Process any forms, requests, inquiries, or other information submitted to us.
  • Attend to tasks relating to the consumer/household’s transactions with us;
  • Send the consumer or household marketing communications and promotional offers, as well as periodic customer satisfaction, market research or quality assurance surveys.
  • Communicate with the consumer or household.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Operate and expand our business activities.
  • Allow the consumer/household to access his or her online account.
 
 
Commercial Information
 
Examples: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Provide the consumer/household with the Services.
  • Administer and process payments for the Services.
  • Complete contracts for our Services as well as any disclosures or other documents required by law.
  • Process any forms, requests, inquiries, or other information submitted to us.
  • Attend to tasks relating to the consumer/household’s transactions with us.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Operate and expand our business activities.
  • Data analysis, audits, security and fraud monitoring and prevention.
 
Internet or other electronic network activity information
 
Examples: browsing history; search history; and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
  • Customize the content or functionality of Website to your preferences.
  • Present offers tailored to your interests.
  • Tailor the marketing communications and promotional offers we send to you.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Assist us with enhancing, improving or modifying our Services.
  • Diagnose server problems.
  • Administer our Services online.
  • Identify usage trends.
  • Determine the effectiveness of our advertising and marketing campaigns.
 
Geolocation data:
 
Examples: the geographic location ((latitude and longitude) of an Internet-connected device such as a cell phone, tablet or computer or any other device connected to the internet and used to visit our Websites or use our Software.
 
  • Customize the content or functionality of Website to your preferences.
  • Analyze our data.
  • Conduct audits, security and fraud monitoring and prevention.
  • Assist us with enhancing, improving or modifying our Services.
  • Administer our Services online.
  • Identify usage trends.
  • Determine the effectiveness of our advertising and marketing campaigns.
 
 
 
If you have questions about our privacy practices or your privacy rights under the California Consumer Privacy Act, please review our privacy policy which is located at https://www.crittercontrol.com/about/privacy-policy. We may also be reached at privacy@crittercontrol.com or 888-298-8132.
 
Last Updated:  December 2019
 

Wildlife Control Reviews

Hari Dharam K.
3/22/2023
Our current technician is very good.  He always calls us the day before so we know when he is coming.  He also has done a very good job keeping pocket gophers in check. 
- Espanola, NM 
Maria R.
3/13/2023
Mike did our service today. He was awesome! He addressed and resolved a couple of critter issues we were having. It's really helpful to be reminded when he was coming and texted me when he was on his way. Thank you for the great service!

Service: Rodent Control in Santa Fe
 
Pat S.
3/3/2023
We appreciate that your company was able to rid our property of the squirrel activity that we observed. We were concerned that the squirrels would dig under the foundation of our house (which had happened to a neighbor in our area).

Thank you for doing what you said you would do to eliminate this squirrel activity.

Service: Ground squirrel control in Rio Rancho, NM
Paul C.
3/2/2023
We personally have a bad infestation for a while, Critter Control has been stellar in the customer service/ communication department, We are still working on the infestation but CC has been absolutely above and beyond our expectations with some of our projects hurdles.

Services: Wildlife Control in Philadelphia
Kirk D.
2/16/2023
It has been very effective at reducing the number of mice, lizard, and snake sightings. During one visit Edgar removed a rattlesnake he came across. We may see a snake maybe two to three times during the spring and summer months, but it has been far less than before.

Serivces: Wildlife & Rodent Control in San Diego
Estelle R.
2/15/2023
Melinda is a true professional.  She has helped us maintain a "critter-free" home.  Whenever a mole decides to visit our property, she is right on top of it.  Her recommendations about mosquito control made a big difference for my boys to be able to enjoy our backyard.  

Services: Mole Control in St. Louis
Jennifer M.
2/15/2023
We use Critter Control to deter snakes. We haven't seen any since using the monthly service. They are quick to answer questions and explain snake behavior. Also, if any are found they remove them with no extra charge. 

Services: Recurring Snake Control in Destin, FL
Patricia B.
2/11/2023
Have been using for almost 10 years after a record rat invasion. The help I had back then was like a super-helpful friend taking a few weeks to rid me of that invasion. Over the years I have had a few other representatives. They are always nice and helpful. 

Services: Rat Control in Austin, TX
 
Pat S.
2/10/2023
Very informative and very knowledgeable staff in the field. Also they keep you up to date of how things are progressing. 

Services: Wildlife Control in Detroit
Kathy S.
1/19/2023
Knowing my critter control professional & his familiarity with my property, especially when emergency wildlife issues arise.

Services: Wildlife Control in Quad Cities
Vincent S.
10/30/2020
On recommendations from a nearby pest control company, I called Critter Control for suspicious bat droppings.

Madison came out the same day to do an inspection. She was knowledgeable, thorough, and highly professional. She examined the ‘matter’ that had been scattered on my threshold and thought it was foliage. But she then asked to go up to my attic space where the bats could be roosting. She had to walk up 3 flights of stairs with a heavy ladder. She again spent some time searching all the nooks and crannies and found nothing.

She seemed so interested in her craft, it was truly inspiring to see! She reassured me and is writing up a prevention strategy for my appraisal. She charged me NOTHING!! I am so impressed. We need more Madisons in this world!

Service: Bat Removal in San Diego
David
5/20/2013
Daniel did a great job pigeon proofing. We have a huge pigeon problem in our neighborhood and the pigeons were roosting in the gutters of my house and my two next door neighbors, who also had nests in their gutters and under their air conditioner. Pigeon poop filled our gutters, and was piled on the outside floor when I bought the house. Since Daniel's pigeon proofing, and my neighbors also pigeon proofing their gutters, fireplace chimney, air conditioners, and removal of nest, I rarely see pigeons any more. Only the lovely native sparrows, robins, vermillion fly catchers, and mourning doves visit our property now.

Service: Bird Control in Albuquerque
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