Read what our customers have to say!
Outstanding Service in Birmingham, AL
Dear Mr. Hartman:
My name is Sheila Vance and I am the Property Manager for Dewberry Downs Townhouse Apartments in Hoover. I am writing this on behalf of my parents, Milton & Nell Smith and myself. A couple of weeks ago, my parents, who live here at Dewberry, where bothered by a pesky rat who had decided to take up residency where he was not welcome. We tried everything we could to take care of the problem internally, but with no luck. We had used Critter Control in the past with great success so we gave you a call again. J.D. was sent out to access the situation and set traps. Within a couple of days, the problem was solved!
J.D. was so professional and kind to my parents. He explained about rats & mice, what to look for, how they could get in. He inspected the townhome from basement to attic and kept us informed with
what he found. He also came back when he said he would. This meant a lot to my parents as well as myself. J.D. took the time to reassure them that he would be successful. Mr. Hartman, I deal with contractors on a daily basis in the apartment industry. I must say that this was the easiest call I have ever made! I will not hesitate to call your company again for any "critter" problems and I will recommend your company (& J.D.) highly.
Please pass on our thanks to J.D. and keep up the good work!
Sheila Vance, Property Manager Dewberry Downs Townhouse Apartments
Great Work in Grand Rapids, MI
This is just a quick note to tell you that your office in Grand Rapids did a phenomenal job for us! They were very prompt and courteous throughout the duration of the job. They followed-up on their service visits and took the time to explain all of our options. They exceeded our expectations, wrapped-up the job quickly and came in under the projected cost. We will definitely contact them again and refer Critter Control to all.
Rain Cantzman Lowell, MI
Dear Critter Control of Dallas/Ft. Worth
Attn: Don and Sylvia
This is to let you know that Seth Roberson was a huge success at the College for Kids program on Thursday, May 21st. He was very knowledgeable, professional and interesting. The kids were very impressed with him and the packets that he brought for them.
His participation in the Animals and Bugs class for 2nd, 3rd and 4th graders was outstanding.
Thank you again for allowing him to participate. He is an asset to your profession. Please thank him on behalf of the kids and the program.
Thanks to everyone I have worked with on this project. Both the Dayton and Columbus offices were helpful through the entire process.
It was very nice to actually get to meet the "boss" and get to know him. He was at our home when the insulation was installed in our attic. Also, I really liked the fact that you could email my invoice to me. Even though all of the work totaled over $6500, it was a pleasure doing business with Critter Control.
I feel confident that this will rid our home of all our critter problems. If not, put ME in the trap!!
Frances Jamison - Dayton, Ohio
would like to take a moment to acknowledge the fine work done by your company and the service technician Tim Truitt.
I scheduled a service call for 1pm today and unfortunately no one was home to meet Tim when he arrived. He contacted us and made arrangements to come back to our home in Fredericksburg after leaving another job inFairfax. If your not familiar with Washington D.C. traffic, this is no easy task.
Tim was courteous, very professional, and extremely proficient at his work. He removed 5 birds from my home that had managed to enter the wall spaces. All the while he kept me informed about the cost and the work that he would have to do.
My wife and I are very satisfied with the work Tim performed. Although we would hope we will not require your services again, we would certainly retain your company and recommend you to others.
Thank you for your prompt and professional service!
Dapo Olarinde - Fredericksburg, VA 22407
I am not advising you folks to raise your rates, but the $230 I spent yesterday to have the remains of a possum removed from under my deck was money well spent.
I certainly admire the backbone and moxie of your technician, Wesley Hende (a guess as I can't make out his signature), as he crawled under my deck armed with face mask, latex gloves, and chemicals.
Good golly, I could not have done that. I hope you pay these people well.
Thank you for making your services available.
Charles L. Beucher Jr.- Kansas City, MO
I need to tell someone about the wonderful service I just experienced from Critter Control of Rochester Hills.
My mother recently passed away and when we inherited her 100-year-old farmhouse. We soon discovered that we had a severe problem with raccoons in the basement, cats all over the place and bats in the attic. We were understandably quite distressed and at a loss as to how to solve this problem.
We contacted Mr. Dean Martin and he gave us an excellent quote.
Mr. Martin was a joy to work with! He showed-up when he was supposed to, he worked with us to complete the job and he communicated every detail of the job to us daily. He was EXTREMELY professional!
I just cut him a very large check!
Anonymous - Fenton, MI
Customer Praise in DE
I used a franchise in my area (Wilmington, DE) to take care of a bird that invaded our home. The person I called was very caring and listened to my concerns about a critter in my house.
At that time we had no idea what was in the house. She made sure that a gentlemen (Ray) came to see us to get rid of the critter. He even contacted me before he came and let us know when he would arrive.
He was a pleasure to work with. He spoke with us, caught the bird very quickly and fixed our problem.
I wanted to write you because I was very impressed with their customer service. In this day and age customer service seems to be a thing of the past. It is nice to know that we can still find a few caring businesses. We intend to tell all our friends, neighbors and family about our experience with this fine local business.
Thanks for everything - Cheryl Starr
Customer Praise in PA
I just wanted to tell you how impressed I was with your entire operation. From my initial call this morning to you and the time I spent with Corey, while he was at my house, I was extremely confident that you would solve my squirrel problem.
Thank you again for your quick response and I look forward to seeing you again when you come out to finish.
Thomas G Umenhofer
Thank you so much for sharing your knowledge of protecting people, property and wildlife with our students!!! The many questions they asked indicated how much they learned and just how curious they are about animals and our environment. I will email you next year (ha) to see if your schedule will permit you to visit my other school in Pompano Beach.
Happy Holidays and thanks again for speaking with our students!!
Michael Hale Guidance Director South Pines Academy / BIHH
A week ago I called for service to remove a woodchuck from our stone wall area. Chris Boulmetis came over, set the traps and two skunks and a woodchuck later we are all set. I just wanted to compliment Chris and Critter Control of Central Massachusetts for the good service. I could tell that Chris really knew what he was doing and we really appreciate that.
Thanks a lot!
Cindy Capillo - Southbridge, MA
My husband and I just wanted to write to say how terrific Neil has been since the day we first called Critter Control of Westland to take care of a Raccoon problem we are experiencing in our attic. Neil is here every single morning like clockwork, checking the trap and the entry ways into our attic. We know we can count on him to take care of this problem for us. In addition, Neil is friendly and easy to talk to—if we have a question, he readily answers it in a language—laymen’s terms—that we can understand. We are just so pleased to have Neil taking care of this problem for us and we wanted to let you know what an asset he is to your company. If anyone we know has a critter problem, we will be passing on the phone number for Critter Control and a strong recommendation for Neil. Please share our compliments with Neil.
Don and Amy Neilson - Belleville, MI
Just want to let you know that Frank and his crew did an excellent job on my house. They were very professional and thorough in all aspects.
Art Tave - Dallas, TX
I wanted to thank you for going out of your way to get one of your guys out here yesterday. I realize you squeezed us in and I appreciate that.
Brian did a great job and our office would like to recognize his knowledge and skill, as well as his great customer service. He came in, looked around, set the trap and spent some time answering questions and making the office feel at ease. We’d like to commend Brian and thank him for everything!
Should we have any other needs in the future, we will be sure to give you a call!
Gabriela Darris - ThyssenKrupp Safway, Inc Detroit, MI